Who we are

We are Win Our House Ltd and our website address is: (insert) We are running a competition to win our 4 bedroom detached property. Win Our House Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we process and look after your personal data when you visit our website (regardless of where you visit it from).

It also tells you about your privacy rights and how the law protects you.

This website is not intended for children and we do not knowingly collect data relating to children.

The Competition Entrants and the Promoter recognise that the Promoter may use contact details and other data including personal data as defined by the Data Protection Act 1998 supplied by the Entrants to the Promoter to administer the Website and conduct the Competition according to our Terms & Conditions.

The Entrants and the Promoter also recognise that the Promoter may (either by choice or at the request of a third party) also disclose this information to relevant third parties for the purposes of the prevention of fraud, money laundering, legal or other financial or regulatory reasons.


GDPR

This policy has been updated to comply with the General Data Protection Regulation 2016 (GDPR) and electronic communication regulations. Created in September 2024 and reviewed thereafter, this policy will be updated as needed for operational and legal changes.

GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure

What personal information do we collect from people that visit our website?

When registering on our site, you may be asked to enter your name, email address, phone number or other details to help you with your experience.


When do we collect information?

We collect information from you when you enter the competition or contact us.


How do we use your information?

We may use the information we collect from you in the following ways:

  • To enter you into the competition.
  • To respond to your query, question or comment.
  • To send you text messages via SMS, providing information and updates.
  • To administer additional features on the website.
  • To ask for ratings and reviews of our service/product.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

We only provide articles, information and services. We never see or store your debit or credit card numbers. All credit card transactions are processed through a gateway provider (such as Stripe, Square or PayPal) and are not stored or processed on our servers.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.


Information retention

When you enter the competition, the details you have entered, including name, email address and phone number, will be retained in our order processing system. These will be kept for as is necessary for the purpose of administering the competition.

When you contact us via the website, we will keep the email chain until you ask for it to be deleted.


Cookies

Cookies are used for a number of reasons, the main purpose being to enhance your web browsing experience.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.

We use Google Analytics tracking cookies to collect anonymous traffic data about your use of this website. This information is stored by Google and is subject to their privacy policy, which can be viewed on their website. Google Analytics collects information such as pages you visit on this site, the browser and operating system you use, and the time spent viewing pages. The purpose of this information is to help us improve the site for future visitors.

We use a Meta Pixel to collect anonymous traffic data about your use of this website. This information is stored by Meta. We use the pixel for conversion tracking, which helps us measure the return on investment of Facebook & Instagram Ads by reporting on the actions people take after viewing those ads. We create pixels that track conversions, add them to the website, and then track these conversions back to the ads we run on Facebook & Instagram. No personal information is contained in or collected as a result of using these pixels. The information may also be used for frequency capping purposes (e.g. to ensure we do not display the same ad to you repeatedly) and help us to regulate the ads you receive from us.

If you use Win Our House website, you consent to the use of cookies. If you have previously given consent to our use of cookies and would like to withdraw it, you only need to delete the existing cookies for the site in your browser. If you return to the site after that, this act will re-consent to us using cookies.

If you have any questions about how we use cookies, please contact us.


Google

We use Google Analytics on our website.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

To opt out, users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.


Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via in-site notification. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honour opt-out requests quickly.

If at any time you would like to unsubscribe from receiving future emails, you can email us via our contact page. Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


Access, change, erase or complaints

Third party tracking, and monitor your interaction with that embedded content, includinYou may contact us at any time if you wish to access, erase or change the data we hold on you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have a complaint about the use, or retention, of your personal data in relation to any of the above legislation, please contact us in the first instance so we can try to resolve the issue. However you have the right to contact the relevant supervisory authority for the area you are resident in. In the UK this is the Information Commissioner’s Office.


Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional tracking your interaction with the embedded content if you have an account and are logged in to that website.

If there are any questions regarding this privacy policy, you may contact us via email.